FAQ

Yes. Under "Find by Vehicle," select the vehicle model and click the "Find Connector" button. Always visually compare the connector photos with your damaged connector before ordering.

Yes. Under "Find by Vehicle," select the vehicle year and click the "Find Connector" button. Please verify the connector using our product photos before ordering.

Many of our connector photos are taken without wires to provide a clearer view of the connector housing and its features. Please review the product description to determine whether wires are included. Descriptions will specify whether the product includes a connector with wires or the connector housing only. If you need wires or a specific configuration, contact us with the SKU number and your requirements for pricing and availability.

Connector Experts provides a limited warranty of 1 year or 12,000 miles, whichever occurs first, on eligible parts against defects in materials or workmanship under normal intended use. Tools carry a separate 30-day limited warranty against manufacturing defects. Warranty coverage excludes damage resulting from improper installation, misuse, modifications, incorrect application, or failure to follow manufacturer repair procedures. Warranty claims require authorization and may be subject to inspection. Contact us for assistance with a warranty claim. Our standard 10-day return period does not limit eligible warranty claims within the applicable warranty period. Additional details are available in our Terms & Conditions.

Since most connectors aren't available separately from the harness through the dealership there's no database for looking up connectors, anywhere. This website is fairly new and we are creating our own database but it will take a long time for us to have every connector listed by vehicle. First we will list our most commonly sold items. We are working on this as quickly and efficiently as possible. If you don't find what you need listed on our site please go to our request a connector page and follow the instructions. Keep in mind only 5% of our inventory is uploaded to our website.

It is the customer's responsibility to consult the vehicle manufacturer's service manual for proper repair information. To quickly check the recommendations for your cars airbag system visit I-CAR.

Always consult the vehicle manufacturer's service manual for approved airbag and supplemental restraint system (SRS) repair procedures. Some manufacturers prohibit certain wiring repairs or require complete harness replacement.

Airbag systems are safety-critical. Repairs should only be performed in accordance with manufacturer requirements by qualified personnel. Proper inspections, diagnostics, and post-repair testing are essential.

The most common reason for difficulty submitting a connector request is that the attached photographs are too large.

Try reducing the image file sizes and submitting the form again. Alternatively, email your photographs directly to order@connectorexperts.com.

Please include your contact information and any available vehicle or connector details.

Before ordering, visually compare your damaged connector with our product photos, including the shape, cavity count, locking features, and terminal arrangement.

If you're unsure, email or text us clear photographs of the damaged connector or the component it connects to. Photographs are required for our team to verify a connector before purchase.

Our vehicle database is intended as a reference tool and does not guarantee compatibility based solely on vehicle information.

If your business qualifies for a sales tax exemption, please create an account on our website and provide a valid resale certificate or applicable tax exemption documentation for the state where your order will be delivered.

Email your documentation to order@connectorexperts.com or fax it to 630-246-6671.

Sales tax is collected only in states where Connector Experts is required to collect it. Tax exemptions are subject to verification and applicable state laws. Exemption documentation must be submitted and approved before placing an order. Sales tax collected on previous orders will not be refunded retroactively, except where required by law. Please contact us before ordering if you need assistance with your tax-exempt status.

No. Only a portion of our inventory is currently available online, and we continue adding products regularly.

If you cannot find what you need, email photos to order@connectorexperts.com or complete our "Request a Connector" form. Our team will help determine whether we have the connector available.