FAQ
- Can i search by model of the vehicle only?
- Can I search by year only?
- Why do the connector photos not show the wires?
- Why can't I find anything when using the search box?
- What warranty do you offer?
- Trying to look up a connector by vehicle but getting no results?
- Should i repair airbag wiring?
- Ordering from Illinois and tax exempt?
- I'm having trouble submitting a connector request form. What should i do?
- Are all your parts listed online?
Q: Can i search by model of the vehicle only?
Yes. Just select the model under find by vehicle and click the find connector button.
Q: Can I search by year only?
Yes. Just select the year under find by vehicle and click the find connector button.
Q: Why do the connector photos not show the wires?
Most of the connectors we have online have the wires removed before photos are taken. With the wires in the background the photo of the connector comes out a little distorted. Please read the description under the connector you're interested in to see if it includes wires. You will find it will say: connector with 8 inches of wire OR connector ONLY no wires. If you require wires give us a call with the sku # and amount of wires needed and we will get you a price.
Q: Why can't I find anything when using the search box?
Most of the time the reason for not getting results when using the search box is you have already picked a year, make, and model. Make sure if you didn't find anything under the vehicle to press the CLEAR button and then retry your search by using keyword such as (Camry headlight, Civic horn, Subaru fog, etc..) and remember to always compare our photos to what you have.
Q: Trying to look up a connector by vehicle but getting no results?
Since most connectors aren't available separately from the harness through the dealership there's no database for looking up connectors, anywhere. This website is fairly new and we are creating our own database but it will take a long time for us to have every connector listed by vehicle. First we will list our most commonly sold items. We are working on this as quickly and efficiently as possible. If you don't find what you need listed on our site please go to our request a connector page and follow the instructions. Keep in mind only 5% of our inventory is uploaded to our website.
Q: Should i repair airbag wiring?
It is the customer's responsibility to consult the vehicle manufacturer's service manual for proper repair information. To quickly check the recommendations for your cars airbag system visit I-CAR.
Q: Ordering from Illinois and tax exempt?
We charge tax in the state of Illinois. If you are tax exempt and would like to order, create and account on our website. Before your 1st order send us a copy of your certificate of resale CRT-61 via email to [email protected] or fax to 630-246-6671. Then give us a call and we will change your account to tax exempt. All your future orders will be tax exempt.
Q: I'm having trouble submitting a connector request form. What should i do?
The major reason why our website will not allow you to submit a connector request form is the size of your photos. If you are using a newer camera with larger megapixel resolution the photos will be too large to fit. In this case you will have to resize your photos and reattach them or send them directly from your email to [email protected].
Q: Are all your parts listed online?
No. Only about 5% of our inventory is listed online. If you can't find the part you need, send us photos of it to [email protected] or complete the connector request form.